Refund Policy
Consulting Services
At Consilio, client satisfaction is important to us.
Due to the nature of professional consulting services, payments made for completed work are generally non-refundable.
Project Cancellation
If a project is cancelled before work begins, a partial or full refund may be issued at our discretion.
Ongoing Projects
For projects already in progress, refunds will be calculated based on the amount of work completed.
Digital Deliverables
Completed reports, documents, strategies, or other digital deliverables are non-refundable once delivered.
Contact Us
If you believe there has been a billing error or have questions regarding a payment, please contact us through our website so we can review your request.
